R1Soft : java.net.UnknownHostException

By | April 20, 2013

Got this issue trying to register/enter the license key in the R1Soft Backup Manager Web interface?

java.net.UnknownHostException: <SERVER_NAME>: <SERVER_NAME>

Not unique in ID space [Page dCJQ_]: activationWindow

This mean the server host name do not match the IP address you specified in your license pool at the R1Soft Customer Portal.

Create or set the A record properly on your DNS, wait for propagation and try to license again.