Author Archives: Kaven Gagnon

About Kaven Gagnon

System & Network Architect

Linux : R1Soft hcp module error : Could not init mrf hash!

R1Soft backup may fail in some circumstances, even though no change occurred, the agent and kernel hcp module properly installed with message that the replication driver was not detected as shown below :

8/26/20 5:14:58 PM	Error	Protected Machine	An exception occurred during the request. The replication driver was not detected (detail: An error occurred while loading the hcpdriver module, please check your system logs; Please run "r1soft-setup --get-module " on your Agent to install one. ).
8/26/20 5:14:58 PM	Error	Manager			Error replicating device / (99b71fd6-4676-4fdf-b6fe-8923a64a0531)
8/26/20 5:14:58 PM	Error	Manager			Agent reported error during requested operation

8/26/20 5:14:58 PM Error Protected Machine An exception occurred during the request. The replication driver was not detected (detail: An error occurred while loading the hcpdriver module, please check your system logs; Please run "r1soft-setup --get-module " on your Agent to install one. ).

8/26/20 5:14:58 PM Error Manager Error replicating device / (99b71fd6-4676-4fdf-b6fe-8923a64a0531)

8/26/20 5:14:58 PM Error Manager Agent reported error during requested operation

Looking at the protected machine system logs, we can observe a “call trace”, memory related entries and the following regarding the… Read More »

Thank you!

Precisely 10 years ago, this site was born! Special thanks to all visitors and supporters. Stay safe and healthy. K.

Linux : Drop MySQL database return error db.opt Errcode: 13 – Permission denied

Trying to drop (delete) a MySQL database using CLI and the following error is returned? ERROR 6 (HY000): Error on delete of ‘./database//db.opt’ (Errcode: 13 – Permission denied) This is most likely due to permission issue on the database folder or a file within that folder. Have a look at the MySQL database folder using… Read More »

Web : ImagickException: attempt to perform an operation not allowed by the security policy `PDF’

After updating ImageMagick to version 6.9.10.23+ from an earlier version, the following behavior occur : Thumbnails generation from PDF, XPS, PS, and EPS does not work anymore The following output can be found in the Web server error log :

PHP Fatal error: Uncaught ImagickException: attempt to perform an operation not allowed by the security policy `PDF' @ error/constitute.c/IsCoderAuthorized/408 in /path/to//pdfThumb.php:7\nStack trace:\n#0 /path/to/pdfThumb.php(7): Imagick->__construct('../files/9984/C...')\n#1 {main}\n thrown in /path/to/pdfThumb.php on line 7, referer: https://hostname.domain.tld

PHP Fatal error: Uncaught ImagickException: attempt to perform an operation not allowed by the security policy `PDF' @ error/constitute.c/IsCoderAuthorized/408 in /path/to//pdfThumb.php:7\nStack trace:\n#0 /path/to/pdfThumb.php(7): Imagick->__construct('../files/9984/C...')\n#1 {main}\n thrown in /path/to/pdfThumb.php on line 7, referer: https://hostname.domain.tld

This is due to the addition of a policy in the newer version that… Read More »

Linux : How to show Apache memory usage and average process size

Here is an easy way to output in a single command the Apache memory usage and average process size :

ps -ylC apache2 | awk '{x += $8;y += 1} END {print "Apache Memory Usage (MB): "x/1024; print "Average Proccess Size (MB): "x/((y-1)*1024)}'

1	ps -ylC apache2 \| awk '{x += $8;y += 1} END {print "Apache Memory Usage (MB): "x/1024; print "Average Proccess Size (MB): "x/((y-1)*1024)}'

This is particularly useful when you need to calculate proper process, max clients, etc. settings.

Windows : MakeMKV can’t find any usable optical drive when connected using RDP

If you are accessing a computer using Remote Desktop (RDP) and try ripping an optical media (DVD, BD) using MakeMKV (or any other similar software for that matter), it will fail to access the disk. With MakeMKV, the error message will be as followed : The program can’t find any usable optical drive. This error… Read More »

Linux : sar command return “Cannot open /var/log/sysstat/sa27: No such file or directory”

Attempting to use the SAR (sadc) command to lookup the historical system resources consumption metrics and got the following message? Cannot open /var/log/sysstat/sa27: No such file or directory Please check if data collecting is enabled Most likely data collecting is disabled (it is the default on several systems). You need to enable data collecting and… Read More »

Linux : Issue with mail aliases “database /etc/aliases.db is older than source file /etc/aliases”

If you are experiencing issues with your local mail aliases, make sure there is no syntax error in /etc/aliases file and have a look at the mail log file :

/var/log/mail.log

1	/var/log/mail.log

You most likely will encounter a message like this one :

postfix/local[15083]: warning: database /etc/aliases.db is older than source file /etc/aliases

1	postfix/local[15083]: warning: database /etc/aliases.db is older than source file /etc/aliases

In that case, simply run the command to rebuild the aliases database… Read More »

Linux : phpMyAdmin – Error Incorrect format parameter

Having the following error while importing a MySQL dump? phpMyAdmin – Error Incorrect format parameter Have a look at the “upload_max_filesize” value in your “php.ini” parameters. Most of the time, the dump file you are trying to import exceed that limit. Increase the value as needed.

Windows : Unable to merge cells within a table in Microsoft Excel

If you attempted to merge cells together within a table in Microsoft Excel, you may have faced the grayed out “Merge and Center” button issue. To work around this problem, do the following : 1. Select the cells that you want to merge 2. Right click on the selection 3. In the context menu, click… Read More »