Author Archives: Kaven Gagnon

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About Kaven Gagnon

System & Network Architect

Web: ownCloud Transactional file locking should be configured

Getting the following notice from your ownCloud administrator account setting page? Transactional file locking should be configured ownCloud have the capability of managing file/folder locking on its own, on top of the filesystem. This is a must-have feature especially for large, busy, multi-users servers, and especially when users use their account on multiple devices. You… Read More »

Linux : How to create a SAN SSL certificate request

This procedure will show you how to create Subject Alternate Name (SAN), or in other words, a certificate request with multiple Common Name (CN) DNS aliases. It order to do so, we need to create a CSR request template as shown below: 1. Create the certificate request template as followed:

Note: Edit all fields… Read More »

Linux : cPanel The service “imap” appears to be down

Encountering the following issue with Dovecot/IMAP service on your cPanel server lately? The service “imap” appears to be down Reason TCP Transaction Log: << * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready. >> A001 LOGIN __cpanel__service__auth__imap__nJl5Hcz7gc9iiv1r V0TeDQVaynp8zl9g << * BYE Internal error occurred. Refer to server log… Read More »

PanOS : Failed to load into software manager

The following error message may happen from time to time when attempting to load new software version in Palo Alto Firewall or Panorama : Successfully downloaded Preloading into software manager Error: Image File Authentication Error Failed to load into software manager. Please retry. Post processing failed. Please retry PanOS always do software image integrity check… Read More »

Linux : R1Soft hcp module error : Could not init mrf hash!

R1Soft backup may fail in some circumstances, even though no change occurred, the agent and kernel hcp module properly installed with message that the replication driver was not detected as shown below :

Looking at the protected machine system logs, we can observe a “call trace”, memory related entries and the following regarding the… Read More »

Thank you!

Precisely 10 years ago, this site was born! Special thanks to all visitors and supporters. Stay safe and healthy. K.

Web : ImagickException: attempt to perform an operation not allowed by the security policy `PDF’

After updating ImageMagick to version 6.9.10.23+ from an earlier version, the following behavior occur : Thumbnails generation from PDF, XPS, PS, and EPS does not work anymore The following output can be found in the Web server error log :

This is due to the addition of a policy in the newer version that… Read More »