R1Soft backup may fail in some circumstances, even though no change occurred, the agent and kernel hcp module properly installed with message that the replication driver was not detected as shown below :
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8/26/20 5:14:58 PM Error Protected Machine An exception occurred during the request. The replication driver was not detected (detail: An error occurred while loading the hcpdriver module, please check your system logs; Please run "r1soft-setup --get-module " on your Agent to install one. ). 8/26/20 5:14:58 PM Error Manager Error replicating device / (99b71fd6-4676-4fdf-b6fe-8923a64a0531) 8/26/20 5:14:58 PM Error Manager Agent reported error during requested operation |
Looking at the protected machine system logs, we can observe a “call trace”, memory related entries and the following regarding the… Read More »