Category Archives: PC

Office : Where is the Office 2010 Normal.dot file on Windows 7

The normal.dot file is actually the default Office Word template file. Since Windows Vista and ultimately Windows 7, the location changed. This is actually the same location whatever Microsoft Office version you are using. %:\Users\%username%\AppData\Roaming\Microsoft\Templates *Please note that the file is now named “Normal.dotm“

Category: PC

CBSI : System date and time changed. Access denied!

Mostly used by broadcasting companies, “CBSI, Wicks Broadcast Software”, now known as Marketron Radio traffic and billing system. You may encounter the following error launching the software on a new network installed workstation : System date and time changed. Access denied! Two possibilities may cause this problem : 1. Wrong timezone or too much offset… Read More »

Category: PC

Windows : How To clear Offline Files server list

You may get into trouble if you didn’t remove folder synchronization on network server before deleting a user account or unlink a computer from domain… File synchronization still effective even if the user is no longer on the computer or Active Directory. The only way to get rid of old entries, is to do it… Read More »

Windows : Setting LAN Authentication Level on 7 Home Premium

Windows 7 Home Premium doesn’t have the “Local Security Policy” console (aka : secpol.mmc). In order to access SMB share running the old protocol version, you need to enable the Authentication LAN Manager directly inside the registry. Open the registry editor (Start > Run) : regedit Browse to : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa Create a new DWORD value… Read More »

Office : Application crash randomly

With Word or Excel 2010, you may experience a crash at the application launch, or new document opening. If you have a look at Event Viewer (eventvwr.msc), you can see this error under Application : Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b40 Faulting module name: btmoffice.dll, version: 1.0.0.45, time stamp: 0x4d0155a1 Exception code:… Read More »

Category: PC