Category Archives: Servers

Linux : cPanel Exim all hosts for ‘recipientdomain.tld’ have been failing for a long time

If you receive the following bounce back some time after sending an email from your Exim/cPanel SMTP server : all hosts for ‘recipientdomain.tld’ have been failing for a long time (and retry time not reached) Using the “exinext” command, you can have a clear view of the issue : [root@sendersmtpsrv log]# exinext recipientdomain.tld Transport: smtp1.recipientdomain.tld… Read More »

Linux : R1Soft wrong retention policy and unable to modify

R1Soft retention policy does not match the settings configured initially (they are very different and above the retention point limit of 21)? There is a known bug prior version 6.18.1, please update the server software to latest (v6.18.1 or above) and the retention policy will be shown as per your initial settings.

cPanel : FTP Accounts option missing

If your cPanel accounts are missing the “FTP Accounts” option, there are four common factors that can cause this and with the suggested approach for each possible issues below, in order : 1. FTP Accounts is disabled in the account “Features / CPaddons” ; Go to WHM > Packages > Feature Manager and select the… Read More »

Linux : OpenVPN error can’t find module ‘pyovpn’ after upgrading Debian 10 to 11

If you were running OpenVPN 2.x on Debian 10 successfully and it suddently broke with the following error after upgrading to Debian 11 : Oct 21 11:34:12 ovpnserver openvpnas[32211]: Traceback (most recent call last): Oct 21 11:34:12 ovpnserver openvpnas[32211]: File “<string>”, line 1, in <module> Oct 21 11:34:12 ovpnserver openvpnas[32211]: File “<frozen zipimport>”, line 241,… Read More »

Linux : cPanel install error Can’t locate lib.pm in @INC

Running into the following error installing cPanel on a new AlmaLinux server? perl: warning: Falling back to the standard locale (“C”). Can’t locate lib.pm in @INC (you may need to install the lib module) (@INC contains: /usr/local/lib64/perl5/5.32 /usr/local/share/perl5/5.32 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /home/cPanelInstall/selfgz41082/install line 17. BEGIN failed–compilation aborted at /home/cPanelInstall/selfgz41082/install line 17. This is… Read More »

Linux : MySQL/MariaDB Invalid (old?) table or database name ‘lost+found’

Encountering the following error in your Linux syslog/message or mysql error log? mariadbd[16354]: 2023-09-08 22:36:13 2520 [ERROR] Invalid (old?) table or database name ‘lost+found’ mariadbd[16354]: message repeated 3 times: [ 2023-09-08 22:36:13 2520 [ERROR] Invalid (old?) table or database name ‘lost+found’] This is most likely because your MySQL/MariaDB database folder (eg: /var/lib/mysql) is within a… Read More »

Linux : cPanel – The service “mailman” appears to be down

Receiving the following alert/error from your cPanel server? The service “mailman” appears to be down. Try first to manually restart the service from WHM, or by SSH using the following command : /scripts/restartsrv_mailman You’ll most likely end up with the following error/output : [root@hostname root]# /scripts/restartsrv_mailman Waiting for “mailman” to start ……info [restartsrv_mailman] systemd failed… Read More »